Dear reader, Imagine this: your website needs a small update, a new board member's bio, a broken link fixed, nothing dramatic. But the person who built the site is long gone, nobody on staff can log...
Dear reader, A few years ago, as IT Manager at a leading association, I designed and built an intranet spanning 30 connected sites. From the outside, that's a technical project. Site structure,...
Dear reader, For a small non-profit, the board photo in your annual report is often the closest thing funders, grant panels, and members get to actually seeing who's running the organisation....
Dear reader, Someone joins, pays, gets a confirmation email, and then... nothing. Silence for the better part of a year, until a renewal notice lands in their inbox asking them to pay again. Members...
Dear reader, A few years into my time as IT Manager at a peak body, we went to market for a new intranet. Behind the scenes it was a genuine mess: file shares everywhere, no consistency, and a small...